SitusAMC Jobs

Job Information

SitusAMC Analyst, Training Technical Writer in Denver, Colorado

Analyst, Training Technical Writer

SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone we proudly serve.

At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome and think global but act local – come join our team!

Position Overview :

This role performs the following duties personally or through SitusAMC department supervisors and representatives. This role plansfor a Technical Writer to produce high-quality documentation and content that contributes to the overall success of our products. You will join a team of talented subject matter experts who work collaboratively with developers, quality engineers, product owners, solution architects, and usability experts to make our products easier to use for both internal partners and external clients.

Essential Job Functions :

  • Collaborate with Subject Matter Experts (SMEs) to create, edit, and maintain User Guides, Reference Guides, and other documentation for proprietary software to both internal partners and external clients

  • Updating Documentation Repository of version-controlled documentation

  • Collaborating with Technical Analysts to create, edit, and maintain documentation for proprietary software

  • Collaborating work with internal teams to obtain an in-depth understanding of the product and the documentation requirements

  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience

  • Write easy-to-understand user interface text, online help and user guides

  • Create tutorials to help end-users use a variety of applications

  • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities

  • Collaborate with internal partners and third-party agency representatives to achieve SitusAMC training and documentation strategic needs

  • Such other activities as may be assigned by your manager

Qualifications/ Requirements :

  • Bachelor's degree

  • 2-3 years experience with technical writing and and maintaining technical documents, including software and systems engineering, system operations, testing, and user documentation.

  • Strong attention to detail

  • Able to work independently and in groups as required, and coordinate small teams of internal partners across multiple groups to create required documentation needs

  • Experience with Microsoft Office products including Word, Excel, PowerPoint, Visio, and Teams

  • Experience with screen capture software (e.g., Snagit, HyperSnap)

  • Proven working experience in technical writing of software documentation

  • Ability to deliver high quality documentation paying attention to detail

  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures

  • Excellent written skills in English

  • Strong working knowledge of Microsoft Office

  • Basic familiarity with the SDLC and software development

Special Requirements :

  • The employee may be required to report to a different local office as a normal, contemplated, and mandated incident of their employment

Working Conditions :

  • Office environment with frequent computer, mouse, keyboard use

  • Alternating between sitting or standing as needed

  • Hearing, talking, reaching, grasping

Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings.

The pay range for this role is $50,000 to $55,000 annually.

Discretionary Bonus: You may be eligible to receive a discretionary bonus which may be paid annually or more frequently as determined by SAMC senior management. In general, SAMC considers the performance of the firm, the employee’s performance, his or her department’s performance, compliance with legal and regulatory requirements and internal guidelines, and external market factors in awarding bonuses. Discretionary bonuses are subject to the final approval of SAMC’s management. Employees must be actively employed by SAMC at the time the bonus is paid in order to be eligible for a bonus. Whether or not an employee receives a bonus and, if so, the amount of the bonus is at the sole discretion of SAMC management.

SAMC offers a PTO program and paid holidays, the terms of which are set forth in the Employee Handbook. SAMC reserves the right to amend or terminate its PTO program or its paid holiday policy at any time.

Actual compensation offered is subject to several factors including, but not limited to, geographic location, experience, education, licensure, certification, and market demands.

SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

#LI

#IND

Job Location: Denver, CO, United States

Date published:2-Jun-2021

DirectEmployers