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SitusAMC Analyst, Training Technical Writer in Remote, United States

Analyst, Training Technical Writer

SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone we proudly serve.

At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome and think global but act local – come join our team!

Position Overview :

This role performs the following duties personally or through SitusAMC department supervisors and representatives. This role plansfor a Technical Writer to produce high-quality documentation and content that contributes to the overall success of our products. You will join a team of talented subject matter experts who work collaboratively with developers, quality engineers, product owners, solution architects, and usability experts to make our products easier to use for both internal partners and external clients.

Essential Job Functions :

  • Collaborate with Subject Matter Experts (SMEs) to create, edit, and maintain User Guides, Reference Guides, and other documentation for proprietary software to both internal partners and external clients

  • Updating Documentation Repository of version-controlled documentation

  • Collaborating with Technical Analysts to create, edit, and maintain documentation for proprietary software

  • Collaborating work with internal teams to obtain an in-depth understanding of the product and the documentation requirements

  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience

  • Write easy-to-understand user interface text, online help and user guides

  • Create tutorials to help end-users use a variety of applications

  • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities

  • Collaborate with internal partners and third-party agency representatives to achieve SitusAMC training and documentation strategic needs

  • Such other activities as may be assigned by your manager

Qualifications/ Requirements :

  • Bachelor's degree

  • 2-3 years experience with technical writing and and maintaining technical documents, including software and systems engineering, system operations, testing, and user documentation.

  • Strong attention to detail

  • Able to work independently and in groups as required, and coordinate small teams of internal partners across multiple groups to create required documentation needs

  • Experience with Microsoft Office products including Word, Excel, PowerPoint, Visio, and Teams

  • Experience with screen capture software (e.g., Snagit, HyperSnap)

  • Proven working experience in technical writing of software documentation

  • Ability to deliver high quality documentation paying attention to detail

  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures

  • Excellent written skills in English

  • Strong working knowledge of Microsoft Office

  • Basic familiarity with the SDLC and software development

Special Requirements :

The employee may be required to report to a different local office as a normal, contemplated, and mandated incident of their employment

Working Conditions :

  • Office environment with frequent computer, mouse, keyboard use

  • Alternating between sitting or standing as needed

  • Hearing, talking, reaching, grasping

This position is available in all US Remote locations as detailed in SitusAMC’s Telecommuting policy. Colorado locations are currently excluded for this posting.

Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings.

SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



Job Location: Remote, United States

Date published:2-Jun-2021